{"id":42,"date":"2021-11-10T07:13:03","date_gmt":"2021-11-10T12:13:03","guid":{"rendered":"https:\/\/unidadestudio.com\/impromex\/politica-de-devoluciones-y-reembolsos\/"},"modified":"2025-03-29T19:02:12","modified_gmt":"2025-03-30T00:02:12","slug":"politica-de-devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/unidadestudio.com\/impromex\/politica-de-devoluciones-y-reembolsos\/","title":{"rendered":"Pol\u00edtica de Devoluciones y Reembolsos"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#f6f6f6;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-color:#f6f6f6;--awb-bg-color-hover:#f6f6f6;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-margin-top:30px;--awb-margin-bottom:10px;--awb-alignment:left;--awb-breadcrumb-sep:&#039;\/&#039;;text-align:left;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><\/ol><\/nav><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-font-size:22px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Manrope&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;text-transform:none;\">Pol\u00edtica de Devoluciones y Reembolsos<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:40px;--awb-padding-bottom:30px;--awb-padding-left:40px;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>En Impromex C\u00eda. Ltda., nos esforzamos por ofrecer productos de la m\u00e1s alta calidad. Si por alguna raz\u00f3n no est\u00e1 completamente satisfecho con su compra, estaremos encantados de ayudarle con su devoluci\u00f3n o reembolso.<\/p>\n<p><strong>Devoluciones<\/strong><\/p>\n<p>Si desea devolver un producto, por favor, siga las siguientes directrices:<\/p>\n<p><strong>Plazo para Devoluciones:<\/strong> Las devoluciones deben ser solicitadas dentro de los 30 d\u00edas posteriores a la recepci\u00f3n del producto.<\/p>\n<p><strong>Condici\u00f3n del Producto:<\/strong> El producto debe estar en su estado original, sin usar, y en el embalaje original, el c\u00faal no debe estar roto o da\u00f1ado. Se requiere el recibo o comprobante de compra.<\/p>\n<p><strong>Proceso de Devoluci\u00f3n:<\/strong> Para iniciar una devoluci\u00f3n, contacte a nuestro equipo de atenci\u00f3n al cliente a trav\u00e9s del correo electr\u00f3nico <a>info@impromex.com.ec<\/a> o llame al (02) 2249550. Proporcione su n\u00famero de pedido y los detalles del producto que desea devolver.<\/p>\n<p><strong>Env\u00edo de Devoluciones:<\/strong> Una vez aprobada la devoluci\u00f3n, le proporcionaremos una direcci\u00f3n para enviar el producto. El cliente es responsable de los costos de env\u00edo para devolver el producto. Recomendamos utilizar un servicio de env\u00edo rastreable para asegurar la recepci\u00f3n del producto.<\/p>\n<p><strong>Reembolsos<\/strong><\/p>\n<p>Una vez que recibamos su devoluci\u00f3n, procederemos a inspeccionar el producto y le notificaremos sobre el estado de su reembolso.<\/p>\n<p><strong>Aprobaci\u00f3n del Reembolso:<\/strong> Si su devoluci\u00f3n es aprobada, procesaremos el reembolso a su m\u00e9todo de pago original.<\/p>\n<p><strong>Tiempo de Procesamiento:<\/strong> El tiempo necesario para recibir el reembolso puede variar dependiendo de su entidad bancaria. Generalmente, puede tomar entre 5 y 10 d\u00edas h\u00e1biles para que el reembolso se refleje en su cuenta.<\/p>\n<p><strong>Reembolsos Parciales:<\/strong> En algunos casos, solo se otorgar\u00e1n reembolsos parciales (si aplica). Esto puede incluir productos con signos evidentes de uso, cualquier art\u00edculo que no est\u00e9 en su estado original, est\u00e9 da\u00f1ado o falten piezas por razones no debidas a nuestro error.<\/p>\n<p><strong>Productos No Elegibles para Devoluci\u00f3n<\/strong><\/p>\n<p>Los siguientes productos no son elegibles para devoluci\u00f3n:<\/p>\n<ul>\n<li>Productos en oferta especial o de liquidaci\u00f3n.<\/li>\n<li>Productos personalizados o hechos a medida.<\/li>\n<li>Productos que no est\u00e1n en su estado original, est\u00e1n da\u00f1ados o faltan piezas por razones no debidas a nuestro error.<\/li>\n<\/ul>\n<p><strong>Cambios<\/strong><\/p>\n<p>Solo reemplazamos productos si est\u00e1n defectuosos o da\u00f1ados. Si necesita cambiarlo por el mismo producto, contacte a nuestro equipo de atenci\u00f3n al cliente.<\/p>\n<p><strong>Contacto<\/strong><\/p>\n<p>Si tiene alguna pregunta sobre nuestra pol\u00edtica de devoluciones y reembolsos, por favor cont\u00e1ctenos en: Correo electr\u00f3nico: <a>info@impromex.com.ec<\/a><br \/>Direcci\u00f3n: De Los Pambiles N49-42 y De Los \u00c1ngeles, San Isidro del Inca, Quito, Ecuador<br \/>Tel\u00e9fono: (02) 2249550<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-42","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Devoluciones y Reembolsos - Impromex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unidadestudio.com\/impromex\/politica-de-devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluciones y Reembolsos - 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